Get the weekly research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.
The terms require all disputes between users and Reverb to be resolved through individual binding arbitration administered by JAMS, with both parties waiving the right to participate in class actions or representative proceedings. Users may opt out of this clause by notifying Reverb in writing within 30 days of first accepting the Terms.
This analysis describes what Reverb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires disputes to proceed through individual arbitration under JAMS rules rather than court litigation, and prohibits class or representative proceedings. The opt-out window is limited to 30 days from first acceptance, and the provision includes a carve-out permitting either party to seek injunctive or equitable relief in court for intellectual property matters.
Interpretive note: Enforceability of the class action waiver and mandatory arbitration clause varies by jurisdiction; EU and UK consumer protection law generally does not permit mandatory pre-dispute arbitration against consumers.
Under this clause, users who do not opt out within 30 days of accepting the Terms must resolve all disputes with Reverb individually through JAMS arbitration and cannot participate in class action litigation. The agreement requires disputes to proceed on an individual basis, which affects the procedural options available to users with claims against Reverb.
Cross-platform context
See how other platforms handle Mandatory Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →Monitoring
Reverb has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"You and Reverb agree that any dispute or claim arising from or relating to these Terms or our Services shall be finally settled by binding arbitration using the English language, administered by JAMS under its applicable rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You and Reverb agree to submit to the personal jurisdiction of the courts located within Chicago, Illinois for any such equitable relief. YOU AND REVERB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.Excerpt from Reverb's Terms of Service
(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers in consumer contracts engage the FTC Act and state consumer protection statutes. The Consumer Financial Protection Bureau has historically scrutinized arbitration clauses in financial service contexts. In EU member states, mandatory pre-dispute arbitration clauses in consumer contracts are generally considered unfair under Directive 93/13/EEC and may be unenforceable. California courts have occasionally limited enforcement of arbitration clauses under the unconscionability doctrine, though federal preemption under the Federal Arbitration Act is frequently applied. (2) GOVERNANCE EXPOSURE: High. The combination of mandatory individual arbitration and a class action waiver represents a materially significant dispute resolution structure that limits collective redress. JAMS arbitration fees and procedures differ from small claims court, which may affect the practical accessibility of dispute resolution for low-value claims, though JAMS consumer rules include fee-shifting provisions. (3) JURISDICTION FLAGS: EU and UK users face heightened exposure as mandatory pre-dispute arbitration clauses are generally not enforceable against consumers under EU and UK consumer protection law. California residents may have additional state law arguments regarding unconscionability. The opt-out mechanism (written notice within 30 days) is the primary mitigation available under the document's own terms. (4) CONTRACT AND VENDOR IMPLICATIONS: B2B sellers and business accounts should evaluate whether this arbitration clause applies to commercial disputes and whether their own terms of service or commercial contracts require court jurisdiction for dispute resolution. The clause does not explicitly carve out business-to-business claims, which may affect vendor and partner agreements. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the 30-day opt-out window has been communicated to users in a manner consistent with CFPB guidance and state notice requirements. Compliance teams serving EU or UK user populations should evaluate whether separate dispute resolution disclosures or ADR scheme participation is required under local law.
This provision requires disputes to proceed through individual arbitration under JAMS rules rather than court litigation, and prohibits class or representative proceedings. The opt-out window is limited to 30 days from first acceptance, and the provision includes a carve-out permitting either party to seek injunctive or equitable relief in court for intellectual property matters.
Under this clause, users who do not opt out within 30 days of accepting the Terms must resolve all disputes with Reverb individually through JAMS arbitration and cannot participate in class action litigation. The agreement requires disputes to proceed on an individual basis, which affects the procedural options available to users with claims against Reverb.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Reverb.