Redfin · Redfin Terms of Use · View original document ↗

Broad License Over User-Submitted Content

Medium severity Unique · 0 of 325 platforms
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Document Record

What it is

When you upload photos, property information, listings, or other content to Redfin, you give Redfin a worldwide, permanent, royalty-free license to use, copy, modify, distribute, and publicly display that content — including sharing it with affiliates and subcontractors.

This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The license grants Redfin broad authority over user content without restriction to specific geographic markets or internal use only, and permits sublicensing to third parties. The royalty-free structure means Redfin may exercise these rights without compensating the user for the license grant.

Consumer impact (what this means for users)

Photos, property details, and other materials you upload to Redfin can be used by Redfin and its affiliates for marketing and service improvement purposes, and shared with subcontractors, without additional consent or compensation to you.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request deletion of your uploaded content, review Redfin's Privacy Notice for data deletion request procedures. Submit a deletion request through the mechanism provided in the Privacy Notice, specifying the content you wish removed.

How other platforms handle this

Calm Medium

By making any User Content available to Calm, you hereby grant to Calm a non-exclusive, transferable, sublicensable, worldwide, royalty-free, license to use, store, publish, translate, reproduce, adapt, copy, modify, create derivative works based upon, publicly display, publicly perform, and distrib...

Patreon Medium

By making creations available on Patreon or otherwise posting on Patreon, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license covering your creation or what you post in all formats and channels now known or later developed anywhere in the world to use...

Pinterest Medium

By making available any Content through the Service, you grant to Pinterest a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, copy, modify, create derivative works based upon, distribute, publicly display, publicly perform and distribute your Content in connection...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
You grant to the Redfin Companies a worldwide, non-exclusive, transferable, sublicensable, fully paid-up, royalty-free license to use, reproduce, modify (for formatting purposes only), distribute, and perform and display publicly Your Content (excluding Feedback) in connection with provision of the Services to you or otherwise in connection with your permitted use of the Services.

— Excerpt from Redfin's Redfin Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: The broad content license implicates U.S. copyright law (17 U.S.C. § 106) and raises questions under CCPA (Cal. Civ. Code § 1798.100) if 'Your Content' includes information that could be used to identify individuals. The provision that Redfin may 'promote and market Your Content' in connection with the Services raises FTC endorsement and testimonial guidelines (16 C.F.R. Part 255) concerns if user content is used in advertising without explicit disclosure. The sharing of content with affiliates and subcontractors may trigger CCPA service provider obligations or require updated data processing agreements. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices related to the use of consumer-submitted content for marketing purposes without adequate disclosure, under FTC Act Section 5 and endorsement guidelines.
    File a complaint →
  • State AG
    California AG has enforcement authority under CCPA regarding disclosure of content sharing with affiliates and subcontractors.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Redfin Terms of Use
Entity
Redfin
Document last updated
May 5, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-001246
Document ID
CA-D-00233
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ea643642cba160a91fa0b1e1bf22e6b89ff8ed5f4b69cceafe685244d11e54cf
Analysis generated
April 1, 2026 15:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Redfin
Document: Redfin Terms of Use
Record ID: CA-P-001246
Captured: 2026-04-01 15:22:14 UTC
SHA-256: ea643642cba160a9…
URL: https://conductatlas.com/platform/redfin/redfin-terms-of-use/broad-license-over-user-submitted-content/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Redfin's Broad License Over User-Submitted Content clause do?

The license grants Redfin broad authority over user content without restriction to specific geographic markets or internal use only, and permits sublicensing to third parties. The royalty-free structure means Redfin may exercise these rights without compensating the user for the license grant.

How does this clause affect you?

Photos, property details, and other materials you upload to Redfin can be used by Redfin and its affiliates for marketing and service improvement purposes, and shared with subcontractors, without additional consent or compensation to you.

Is ConductAtlas affiliated with Redfin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Redfin.