This provision directly triggers COPPA compliance obligations, meaning Redfin must have technical and policy measures in place to prevent children under 13 from accessing the platform and creating accounts.
Redfin's Terms of Use significantly limit your legal options: by using the platform, you agree to resolve any disputes through binding private arbitration rather than in court, and you permanently waive your right to participate in class action lawsuits against Redfin. You also assign full ownership of any feedback you submit — including improvement suggestions — to Redfin, and grant Redfin a broad royalty-free license to use, distribute, and promote any other content you upload. You can opt out of the mandatory arbitration clause by sending a written notice to Redfin within 30 days of first accepting these Terms.