Closing your account does not necessarily mean your data is immediately deleted, which means your information may continue to be used or retained indefinitely.
Consumer impact
Public.com collects extensive personal and financial data including your identity, investment activity, device information, and browsing behavior, which may be shared with advertisers, business partners, and other third parties for marketing and personalization purposes. Users on the platform should be aware that their financial activity and personal details are used beyond just providing the core investment service. You can opt out of the sale or sharing of your personal information by visiting Public.com's privacy settings or contacting them at support@public.com.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Close Your Account
Contact support@public.com to initiate account closure. Ask explicitly about what data will be retained after closure and for how long.
Applicable agencies
Securities And Exchange Commission (sec)
Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
Who can file: Anyone with knowledge of a possible securities law violation
What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.