Provision record
Postman · Postman Terms of Service · View original document ↗

Liability Limitation

High severity Medium confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

If Postman causes you harm, the most you can recover financially is $100 or whatever you paid Postman in the last year. For free users, that effectively means $100 is the ceiling on any claim.

This analysis describes what Postman's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause means that even significant harm, such as loss of proprietary API data or service outages affecting business operations, results in very limited financial recovery from Postman. Enterprise customers should negotiate enhanced liability terms through a separate enterprise agreement.

Interpretive note: Enforceability of the $100 cap may vary by jurisdiction, particularly for EU consumers and California residents with additional statutory protections.

Clause Stability Stable

0
Changes
3
Months Monitored
May 11, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

Free-tier users are limited to recovering at most $100 from Postman for any harm caused by the platform, regardless of the actual damage suffered, including data loss, service disruption, or security incidents involving uploaded content.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POSTMAN, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE. IN NO EVENT SHALL POSTMAN'S AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID POSTMAN IN THE PAST TWELVE MONTHS.

Excerpt from Postman's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Liability limitation clauses are generally enforceable under US contract law, including California law which governs this agreement.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Postman Terms of Service
Entity
Postman
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-010196
Document ID
CA-D-00677
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
27a2330ff337c2bb5d2608084f61e392f7cafdc7e8d0d50b5c77e610f5dc2de3
Analysis generated
May 8, 2026 13:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Postman
Document: Postman Terms of Service
Record ID: CA-P-010196
Captured: 2026-05-08 13:43:19 UTC
SHA-256: 27a2330ff337c2bb…
URL: https://conductatlas.com/platform/postman/postman-terms-of-service/provision/CA-P-010196/liability-limitation/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Postman's Liability Limitation clause do?

This clause means that even significant harm, such as loss of proprietary API data or service outages affecting business operations, results in very limited financial recovery from Postman. Enterprise customers should negotiate enhanced liability terms through a separate enterprise agreement.

How does this clause affect you?

Free-tier users are limited to recovering at most $100 from Postman for any harm caused by the platform, regardless of the actual damage suffered, including data loss, service disruption, or security incidents involving uploaded content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Postman?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Postman.