Poe · Poe Terms of Service · View original document ↗

No guarantee of bot or feature availability

High severity High confidence Explicitdocumentlanguage Common · 287 of 352 platforms
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This analysis describes what Poe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The absence of any availability guarantee means users have no contractual assurance that specific bots, features, or the service itself will remain accessible.

Consumer impact (what this means for users)

You cannot rely on any particular bot, feature, or the Poe service itself being available at any given time.

How other platforms handle this

Leonardo AI Medium

We do not make any promises that these will be available 100% of the time. Our Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.

Netflix Medium

we do not guarantee that particular content will be available on the Netflix service at any given time.

Instacart Medium

We do not guarantee that the Services, website, or software will be reliable, timely, suitable, available, uninterrupted, error-free, or free of viruses or other harmful components.

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▸ View Original Clause Language DOCUMENT RECORD
"
WE CANNOT GUARANTEE THE AVAILABILITY OF ANY BOTS, FEATURES OR SERVICE OF POE OR AVAILABLE THROUGH POE.

— Excerpt from Poe's Poe Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Poe Terms of Service
Entity
Poe
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-061475
Document ID
CA-D-00796
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e5bcc01f39f2d93c232ef9ac7b3bf17519a206df4721e62079abfe28d68f8b64
Analysis generated
May 12, 2026 15:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Poe
Document: Poe Terms of Service
Record ID: CA-P-061475
Captured: 2026-05-12 15:22:58 UTC
SHA-256: e5bcc01f39f2d93c…
URL: https://conductatlas.com/platform/poe/poe-terms-of-service/provision/CA-P-061475/no-guarantee-of-bot-or-feature-availability/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Poe's No guarantee of bot or feature availability clause do?

The absence of any availability guarantee means users have no contractual assurance that specific bots, features, or the service itself will remain accessible.

How does this clause affect you?

You cannot rely on any particular bot, feature, or the Poe service itself being available at any given time.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Poe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Poe.