Provision record
Poe · Poe Terms of Service · View original document ↗

Liability Cap at 12 Months Paid Fees

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Quora's maximum aggregate liability to any user for losses or damages arising from Poe service use is capped at the total amount the user paid to Quora in the twelve months preceding the claim.

This analysis describes what Poe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision sets a financial ceiling on Quora's liability that is directly tied to the user's payment history, meaning free-tier users would effectively have a zero-dollar liability cap in practice, and paid users would be limited to the subscription fees paid over the prior year.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, the maximum financial recovery available to a user from Quora for Poe-related losses is limited to the amount paid to Quora in the prior twelve months. For users on a free plan, this cap may result in no monetary recovery from Quora regardless of the nature of the loss, subject to applicable law.

Cross-platform context

See how other platforms handle Liability Cap at 12 Months Paid Fees and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
WITHOUT LIMITING THE FOREGOING, QUORA'S MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER RELATED TO OR ARISING OUT OF YOUR USE OF THE POE SERVICES OR THESE TERMS IS LIMITED THE AMOUNT YOU PAID TO QUORA IN THE PRIOR TWELVE (12) MONTHS FOR THE POE SERVICES GIVING RISE TO THE CLAIM.

Excerpt from Poe's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts may be subject to challenge under state consumer protection statutes, including California's unfair competition law, and may require evaluation under EU consumer contract directive requirements …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Poe Terms of Service
Entity
Poe
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-013728
Document ID
CA-D-00796
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e5bcc01f39f2d93c232ef9ac7b3bf17519a206df4721e62079abfe28d68f8b64
Analysis generated
May 12, 2026 15:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Poe
Document: Poe Terms of Service
Record ID: CA-P-013728
Captured: 2026-05-12 15:22:58 UTC
SHA-256: e5bcc01f39f2d93c…
URL: https://conductatlas.com/platform/poe/poe-terms-of-service/provision/CA-P-013728/liability-cap-at-12-months-paid-fees/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Poe's Liability Cap at 12 Months Paid Fees clause do?

This provision sets a financial ceiling on Quora's liability that is directly tied to the user's payment history, meaning free-tier users would effectively have a zero-dollar liability cap in practice, and paid users would be limited to the subscription fees paid over the prior year.

How does this clause affect you?

Under this clause, the maximum financial recovery available to a user from Quora for Poe-related losses is limited to the amount paid to Quora in the prior twelve months. For users on a free plan, this cap may result in no monetary recovery from Quora regardless of the nature of the loss, subject to applicable law.

Is ConductAtlas affiliated with Poe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Poe.