Provision record
PlanetScale · PlanetScale Terms of Service · View original document ↗

PlanetScale audit right over customer facilities

High severity Medium confidence Explicit document language Common · 277 of 352 platforms

Key Facts

What does PlanetScale have the right to conduct?
PlanetScale has the right to conduct, or direct an independent accounting firm to conduct, an audit of Customer's and End User's facilities, computers, and records during normal business hours.
When may PlanetScale conduct an audit of Customer's and End User's facilities, computers, and records?
PlanetScale has the right to conduct, or direct an independent accounting firm to conduct, an audit of Customer's and End User's facilities, computers, and records during normal business hours.
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This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The audit right grants PlanetScale access to the customer's physical and digital infrastructure, which could expose sensitive operational and data assets.

Interpretive note: The excerpt does not specify what triggers the audit right or whether any notice requirement applies. The canonical claim reflects only what the provided language states; conditions or triggers may exist in surrounding text.

Consumer impact (what this means for users)

Readers must permit PlanetScale or an independent accounting firm it directs to audit their facilities, computers, and records during normal business hours.

How other platforms handle this

Marqeta Medium

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

Zelle Medium

We may decline your request if we cannot verify your identity or confirm the Personal Information that we maintain belongs to you. If we cannot honor your request, we will let you know.

Figure AI Medium

If we deny your appeal, you have the right to contact the Attorney General of your State...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
PlanetScale shall have the right to conduct and/or direct an independent accounting firm to conduct, during normal business hours, an audit of Customer's and/or End User's facilities, computers and records

Excerpt from PlanetScale's Terms of Service

Applicable regulations

DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
PlanetScale Terms of Service
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072828
Document ID
CA-D-00683
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
66f4acad5ba0274c92946f618cbb71bc8537e8d2abef828139e0c429c54ca79d
Analysis generated
July 12, 2026 15:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Terms of Service
Record ID: CA-P-072828
Captured: 2026-07-12 15:44:57 UTC
SHA-256: 66f4acad5ba0274c…
URL: https://conductatlas.com/platform/planetscale/planetscale-terms-of-service/provision/CA-P-072828/planetscale-audit-right-over-customer-facilities/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PlanetScale's PlanetScale audit right over customer facilities clause do?

The audit right grants PlanetScale access to the customer's physical and digital infrastructure, which could expose sensitive operational and data assets.

How does this clause affect you?

Readers must permit PlanetScale or an independent accounting firm it directs to audit their facilities, computers, and records during normal business hours.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.