If you have a legal dispute with Pinterest, you must resolve it through individual arbitration rather than going to court, and you give up the right to join a class action lawsuit against Pinterest.
This analysis describes what Pinterest's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires US users to resolve disputes with Pinterest through individual arbitration, waiving the right to jury trial and class action participation, which limits the remedies and procedural options available to consumers with claims against Pinterest.
Interpretive note: Enforceability of the class action waiver may vary by jurisdiction, particularly in California, where courts have in some contexts applied state consumer protection statutes to limit such waivers.
US users who accept these terms and do not opt out within 30 days are required to bring any claims against Pinterest individually through arbitration rather than in court, and cannot participate in class action proceedings against Pinterest.
How other platforms handle this
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one arbitrat...
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
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"You and Pinterest agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights. You acknowledge and agree that you and Pinterest are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.— Excerpt from Pinterest's Pinterest Terms of Service
1) REGULATORY LANDSCAPE: This provision engages the Federal Arbitration Act (FAA), which generally governs the enforceability of arbitration clauses in the US. The FTC has ongoing scrutiny of mandatory arbitration clauses in consumer agreements. California courts have in some circumstances found class action waivers unenforceable under the Consumers Legal Remedies Act (CLRA) or other state consumer protection statutes, creating jurisdiction-specific enforceability uncertainty. This provision does not apply to EEA users, for whom separate dispute resolution terms or local court rights apply under mandatory EU consumer protection law. 2) GOVERNANCE EXPOSURE: High. The combination of mandatory arbitration and class action waiver represents a significant limitation on consumer dispute rights. The enforceability of this provision as applied to specific claims may vary by state. Courts in some jurisdictions have scrutinized whether arbitration clauses in consumer click-through agreements meet formation requirements. 3) JURISDICTION FLAGS: California residents face the most significant jurisdictional tension, as California has consumer protection statutes that courts have sometimes applied to limit class action waivers. Illinois, New York, and other states with active consumer protection enforcement may also create heightened scrutiny. EEA and UK users are explicitly excluded from this arbitration requirement by mandatory local consumer law protections. 4) CONTRACT AND VENDOR IMPLICATIONS: Organizations that rely on Pinterest services as part of B2B arrangements should review whether this arbitration clause applies to commercial disputes or only to consumer-facing terms. The carve-out for IP injunctive relief is standard commercial practice and does not significantly alter the arbitration scope for typical consumer disputes. 5) COMPLIANCE CONSIDERATIONS: The 30-day opt-out window for new users is a time-sensitive compliance item. Legal teams advising institutional Pinterest users should document whether opt-out notices were sent and retained. Consumer-facing product teams should review whether the opt-out mechanism is adequately disclosed at the point of account creation.
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This provision requires US users to resolve disputes with Pinterest through individual arbitration, waiving the right to jury trial and class action participation, which limits the remedies and procedural options available to consumers with claims against Pinterest.
US users who accept these terms and do not opt out within 30 days are required to bring any claims against Pinterest individually through arbitration rather than in court, and cannot participate in class action proceedings against Pinterest.
ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.
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