This analysis describes what Pinterest's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision modifies the dispute resolution mechanism by establishing arbitration as the mandatory forum for claim resolution and structuring proceedings on an individual rather than aggregate basis. The operational effect is that disputes proceed through a private arbitration process with defined procedural rules rather than through the court system.
Interpretive note: Enforceability of the class action waiver and retroactive application to pre-existing claims may vary by US state; California in particular has a history of scrutinizing such provisions under state consumer protection law.
Users are required to pursue claims individually through arbitration instead of through litigation or class action proceedings. The terms establish that claims arising before agreement to the Terms are subject to this arbitration requirement, and that both parties may bring claims only in individual capacity.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"You and Pinterest agree to resolve any claims relating to these Terms or our services through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. This applies to all claims under any legal theory, unless the claim fits in one of the exceptions below. It also applies to claims that arose before you agreed to these Terms. The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. YOU AND PINTEREST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.— Excerpt from Pinterest's Pinterest Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision modifies the dispute resolution mechanism by establishing arbitration as the mandatory forum for claim resolution and structuring proceedings on an individual rather than aggregate basis. The operational effect is that disputes proceed through a private arbitration process with defined procedural rules rather than through the court system.
Users are required to pursue claims individually through arbitration instead of through litigation or class action proceedings. The terms establish that claims arising before agreement to the Terms are subject to this arbitration requirement, and that both parties may bring claims only in individual capacity.
ConductAtlas has identified this type of provision across 133 platforms. See the full comparison.
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