Provision record
Pinterest · Pinterest Privacy Policy · View original document ↗

Customer support communications retained two years

Low severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Pinterest's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

Google Gemini Medium

Reviewed feedback, associated conversations, and related data are retained for up to 3 years, disconnected from your Google Account.

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Mixpanel Medium

Customer Content is hosted in Mixpanel's data center in the United States or the European Economic Area, as elected by Customer, or, if purchased by Customer, in India.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We keep your communications with us (for example, where you contact us for customer support or otherwise communicate with us) for a period of 2 years.

Excerpt from Pinterest's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Pinterest Privacy Policy
Entity
Pinterest
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-024160
Document ID
CA-D-00098
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
803a5ec94b0965d7afd6203d1d06be6798ce7e4d39a982274a9e40ccd76567ad
Analysis generated
April 27, 2026 12:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinterest
Document: Pinterest Privacy Policy
Record ID: CA-P-024160
Captured: 2026-04-27 12:16:26 UTC
SHA-256: 803a5ec94b0965d7…
URL: https://conductatlas.com/platform/pinterest/pinterest-privacy-policy/provision/CA-P-024160/customer-support-communications-retained-two-years/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Pinterest's Customer support communications retained two years clause do?

The clause states: “We keep your communications with us (for example, where you contact us for customer support or otherwise communicate with us) for a period of 2 years.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinterest?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinterest.