Provision record
Perplexity AI · Perplexity Terms of Service · View original document ↗

Total Liability Cap At Greater Of $100 Or Six Months Fees

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

What does Perplexity AI cap the Company Entities' total liability to a user at?
Perplexity AI caps the Company Entities' total liability to a user at the greater of $100.00 or the amount the user paid the Company Entities in the past six months.
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap places an absolute ceiling on recoverable damages regardless of the nature or magnitude of harm, which may be far below the actual loss suffered.

Consumer impact (what this means for users)

Readers can recover no more than the greater of $100.00 or their total payments to the Company Entities in the prior six months, regardless of the damages finally awarded.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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Monitoring

Perplexity AI has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
THE COMPANY ENTITIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS...

Excerpt from Perplexity AI's Perplexity Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-049676
Document ID
CA-D-00509
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
Analysis generated
May 21, 2026 02:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Terms of Service
Record ID: CA-P-049676
Captured: 2026-05-21 02:16:55 UTC
SHA-256: c9921e0f99f05cd6…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-terms-of-service/provision/CA-P-049676/total-liability-cap-at-greater-of-100-or-six-months-fees/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Perplexity AI's Total Liability Cap At Greater Of $100 Or Six Months Fees clause do?

The cap places an absolute ceiling on recoverable damages regardless of the nature or magnitude of harm, which may be far below the actual loss suffered.

How does this clause affect you?

Readers can recover no more than the greater of $100.00 or their total payments to the Company Entities in the prior six months, regardless of the damages finally awarded.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.