Perplexity's total financial liability to any user is capped at the greater of $100 or the amount the user paid Perplexity in the six months prior to the claim, regardless of the nature or magnitude of the harm alleged.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual ceiling on monetary recovery from Perplexity Entities that applies even when a remedy fails of its essential purpose. For free-tier users, the effective cap would be $100 under the terms as written.
The updated terms state that the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any user content at any time, for any reason, and without notice. The revised language also clarifies that while the Company does not claim ownership of user-submitted content, the Company retains ownership of the Services and the underlying technology used to generate Output. Additionally, the terms now specify that users must obtain license rights in their content to allow the Company to operate the Service without legal violations. The operational effect is that user content may be subject to removal at any time under the Company's sole discretion, and users should understand the distinction between their ownership rights in submitted content and the Company's ownership of the platform and generation technology.
View change record →Introduces a concrete, quantified liability limitation that significantly restricts user remedies to either $100 or recent subscription fees, whichever is greater.
View full change record →Under this clause, any damages awarded to a user against Perplexity in a covered dispute are contractually limited to $100 or the total fees paid in the six months preceding the claim, whichever is greater, including for claims arising from service failures, content issues, or data-related harms.
Cross-platform context
See how other platforms handle Liability Cap at $100 or Six Months of Fees and similar clauses.
Compare across platforms →"THE COMPANY ENTITIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.Excerpt from Perplexity AI's Perplexity Terms of Service
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This provision establishes a contractual ceiling on monetary recovery from Perplexity Entities that applies even when a remedy fails of its essential purpose. For free-tier users, the effective cap would be $100 under the terms as written.
Under this clause, any damages awarded to a user against Perplexity in a covered dispute are contractually limited to $100 or the total fees paid in the six months preceding the claim, whichever is greater, including for claims arising from service failures, content issues, or data-related harms.
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