Disputes between users and Perplexity must be resolved through binding individual arbitration administered by JAMS, with arbitrability questions decided by the arbitrator. Class actions and class arbitrations are expressly waived, and jury trials are not available for covered claims.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires that covered disputes proceed through individual binding arbitration under JAMS Comprehensive Rules, governed by the FAA, rather than through court proceedings. The clause delegates arbitrability threshold questions to the arbitrator, which expands the scope of matters resolved outside of court.
The updated terms state that the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any user content at any time, for any reason, and without notice. The revised language also clarifies that while the Company does not claim ownership of user-submitted content, the Company retains ownership of the Services and the underlying technology used to generate Output. Additionally, the terms now specify that users must obtain license rights in their content to allow the Company to operate the Service without legal violations. The operational effect is that user content may be subject to removal at any time under the Company's sole discretion, and users should understand the distinction between their ownership rights in submitted content and the Company's ownership of the platform and generation technology.
View change record →Added requirement for informal dispute resolution process before arbitration and specified JAMS administration with English language requirement.
View full change record →Under this clause, users who do not opt out within 30 days of agreeing to the Terms must resolve disputes with Perplexity through individual binding arbitration administered by JAMS rather than through court litigation, and cannot participate in class action or class arbitration proceedings.
Cross-platform context
See how other platforms handle Mandatory Individual Arbitration and Class Action Waiver and similar clauses.
Compare across platforms →"After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, "Claim") relating in any way to the Company's services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the "JAMS Rules") then in effect. Any arbitration under these Terms will take place on an individual basis – class arbitrations and Class Actions (as defined below) are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a Class Action or class arbitration.Excerpt from Perplexity AI's Perplexity Terms of Service
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This provision requires that covered disputes proceed through individual binding arbitration under JAMS Comprehensive Rules, governed by the FAA, rather than through court proceedings. The clause delegates arbitrability threshold questions to the arbitrator, which expands the scope of matters resolved outside of court.
Under this clause, users who do not opt out within 30 days of agreeing to the Terms must resolve disputes with Perplexity through individual binding arbitration administered by JAMS rather than through court litigation, and cannot participate in class action or class arbitration proceedings.
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