Provision record
Perplexity AI · Perplexity Terms of Service · View original document ↗

Company Not Liable For Merchant Product Or Transaction Issues

High severity Explicit document language Common · 287 of 352 platforms
Stay ahead of the changes
Track Perplexity AI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 3, 2026

The updated terms state that the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any user content at any time, for any reason, and without notice. The revised language also clarifies that while the Company does not claim ownership of user-submitted content, the Company retains ownership of the Services and the underlying technology used to generate Output. Additionally, the terms now specify that users must obtain license rights in their content to allow the Company to operate the Service without legal violations. The operational effect is that user content may be subject to removal at any time under the Company's sole discretion, and users should understand the distinction between their ownership rights in submitted content and the Company's ownership of the platform and generation technology.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

How other platforms handle this

Leonardo AI Medium

To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with: (a) Your computing environment...

Baseten Medium

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Netflix Medium

you agree to look solely to the entity that manufactured and/or sold you the Netflix supported device for any issues related to the device and its compatibility with the Netflix service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Company is not party to any transactions entered into using ProShop and will have no responsibility or liability to you for any products you purchase from Merchants, including any product liability claims or for any additional or improper charges...

Excerpt from Perplexity AI's Perplexity Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-049684
Document ID
CA-D-00509
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
Analysis generated
May 21, 2026 02:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Terms of Service
Record ID: CA-P-049684
Captured: 2026-05-21 02:16:55 UTC
SHA-256: c9921e0f99f05cd6…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-terms-of-service/provision/CA-P-049684/company-not-liable-for-merchant-product-or-transaction-issues/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Perplexity AI's Company Not Liable For Merchant Product Or Transaction Issues clause do?

The clause states: “Company is not party to any transactions entered into using ProShop and will have no responsibility or liability to you for any products you purchase from Merchants, including any product liability claims or for any additional or improper charges...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.