Provision record
Perplexity AI · Perplexity Privacy Policy · View original document ↗

Identity Verification for Privacy Requests

Medium severity Explicit document language Unique · 0 of 352 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 15, 2026

The updated privacy policy removed a sentence stating that Perplexity does not sell personal data or send user queries, prompts, or conversation content to advertisers. This statement previously appeared at the top of the policy as an explicit reassurance. The revised policy retains the substantive privacy protections elsewhere in the document but removes this introductory clarity. Users should review the full updated privacy policy to confirm what data practices remain in effect.

View change record →
Medium Jul 23, 2026

The updated Privacy Notice states that Perplexity does not sell personal data or send user queries, prompts, or conversation content to advertisers. The policy also expands disclosure about cookies, first-party advertising measurement, and user privacy choices. This clarification directly addresses advertiser data handling practices, which is a material privacy concern for users of AI services.

View change record →
Medium Jul 5, 2026

The updated privacy notice expands transparency about how Perplexity collects and processes data across its services. The revised terms explicitly disclose that Comet browser collects browsing history, local data, and usage patterns; that Email Assistant analyzes email content for response advice but does not use that content for AI training; and that account data collection applies when creating accounts, submitting queries, and uploading documents. The policy now clearly separates consumer and enterprise data handling, stating that enterprise and API offerings are governed separately where Perplexity acts as a processor rather than a controller. You can review Comet privacy settings through the browser's controls and configure data collection preferences through your account settings.

View change record →

How other platforms handle this

Amazon Marketplace Medium

Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Apple App Store Medium

we communicate our privacy and security guidelines to Apple employees and strictly enforce privacy safeguards within the company.

Instacart Medium

The privacy practices of these websites and services will be governed by their own privacy policies. We encourage you to review and understand their privacy policies before disclosing any Personal Information to them.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.” We will require you to prove your identity when making most types of requests. We may verify your identity by phone or email, or by having you log into your account.

Excerpt from Perplexity AI's Perplexity Privacy Policy

Provision details

Document information
Document
Perplexity Privacy Policy
Entity
Perplexity AI
Date stated by the document
July 8, 2026
As printed in Perplexity AI’s text (version CA-V-006630), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-006630, captured Sept. 11, 2026
Record ID
CA-P-046707
Document ID
CA-D-000510
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006630)
34c808dd183040d2325c2cbb4fa01ef8b6b8e8c48665a9b5af79655756fa6add
Analysis generated
May 20, 2026 20:20 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006630 (checked Oct. 6, 2026)
Citation Record
Entity: Perplexity AI
Document: Perplexity Privacy Policy
Record ID: CA-P-046707
Version: CA-V-006630
Captured: 2026-09-11 00:20:31 UTC
SHA-256: 34c808dd183040d2…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-privacy-policy/provision/CA-P-046707/identity-verification-for-privacy-requests/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Identity Verification for Privacy Requests clause do?

The clause states: “If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.” We will require you to prove your identity when making most types of requests. We may verify your identity by phone or email, or by having you log …”

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.