Provision record
Perplexity AI · Perplexity API Terms of Service · View original document ↗

No Warranty of Error-Free or Uninterrupted Service

Medium severity Explicitdocumentlanguage Common · 292 of 352 platforms
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

ActiveCampaign Medium

WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

Leonardo AI Medium

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application.

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▸ View Original Clause Language DOCUMENT RECORD
"
PERPLEXITY MAKES NO REPRESENTATION OR WARRANTY THAT THE SERVICES, API KEYS AND API PLATFORM SHALL BE ERROR-FREE OR SECURE, THAT DEFECTS SHALL BE CORRECTED OR THAT ACCESS TO THE SERVICES SHALL BE UNINTERRUPTED.

Excerpt from Perplexity AI's Perplexity API Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity API Terms of Service
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-061682
Document ID
CA-D-00761
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cce8939aea0b3bb7eb2569935589c802dd198134cfb395548e9549323755a2d
Analysis generated
July 9, 2026 03:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity API Terms of Service
Record ID: CA-P-061682
Captured: 2026-07-09 03:38:46 UTC
SHA-256: 2cce8939aea0b3bb…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-api-terms-of-service/provision/CA-P-061682/no-warranty-of-error-free-or-uninterrupted-service/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

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Frequently Asked Questions

What does Perplexity AI's No Warranty of Error-Free or Uninterrupted Service clause do?

The clause states: “PERPLEXITY MAKES NO REPRESENTATION OR WARRANTY THAT THE SERVICES, API KEYS AND API PLATFORM SHALL BE ERROR-FREE OR SECURE, THAT DEFECTS SHALL BE CORRECTED OR THAT ACCESS TO THE SERVICES SHALL BE UNINTERRUPTED.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.