Subscriptions automatically renew at then-current rates and payment methods are automatically charged at each renewal; payments are nonrefundable with no credits for partial periods, and cancellation must occur before the renewal date via account settings or email.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes automatic recurring billing at then-current rates with no refund obligation for subscription payments, requiring users to take affirmative cancellation action before the renewal date. The terms also reserve the right to change subscription pricing in Perplexity's sole discretion with reasonable notice.
Under these terms, subscription charges recur automatically at then-current rates unless cancelled before the renewal date through account settings or by contacting support@perplexity.ai. The agreement states that subscription payments are nonrefundable and no credits are issued for partially used periods.
Cross-platform context
See how other platforms handle Auto-Renewal and Nonrefundable Subscription and similar clauses.
Compare across platforms →"You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (or if not designated, then monthly) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai. Except as expressly set forth in these Terms or in any country-specific billing and consumer information pages, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.Excerpt from Perplexity AI's Terms of Service
1) REGULATORY LANDSCAPE: Auto-renewal provisions in consumer subscriptions engage the FTC's Negative Option Rule, which requires clear and conspicuous disclosure of auto-renewal terms and a simple cancellation mechanism.
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This provision establishes automatic recurring billing at then-current rates with no refund obligation for subscription payments, requiring users to take affirmative cancellation action before the renewal date. The terms also reserve the right to change subscription pricing in Perplexity's sole discretion with reasonable notice.
Under these terms, subscription charges recur automatically at then-current rates unless cancelled before the renewal date through account settings or by contacting support@perplexity.ai. The agreement states that subscription payments are nonrefundable and no credits are issued for partially used periods.
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