Perplexity's total liability to any user is capped at the greater of $100 or the amount paid in the six months preceding the claim, applying to all damage theories including indirect, consequential, and punitive damages.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a financial ceiling on Perplexity's exposure for any claim arising from service use, including AI-generated outputs. The cap applies even if the remedy fails of its essential purpose, and the terms acknowledge that applicable law in certain jurisdictions may limit the enforceability of this limitation.
Interpretive note: Enforceability of the $100 liability cap varies by jurisdiction; the document itself acknowledges that certain state laws may limit this provision's applicability.
Under this clause, any damages awarded against Perplexity in connection with service use are limited to $100 or six months of fees paid, whichever is greater. The agreement states that certain jurisdictions, including New Jersey, may not permit these limitations, in which case users in those jurisdictions may have additional rights.
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Compare across platforms →"THE COMPANY ENTITIES' TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.Excerpt from Perplexity AI's Terms of Service
1) REGULATORY LANDSCAPE: Limitations on liability in consumer contracts engage state consumer protection laws and may be subject to unconscionability challenges in various jurisdictions.
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This provision establishes a financial ceiling on Perplexity's exposure for any claim arising from service use, including AI-generated outputs. The cap applies even if the remedy fails of its essential purpose, and the terms acknowledge that applicable law in certain jurisdictions may limit the enforceability of this limitation.
Under this clause, any damages awarded against Perplexity in connection with service use are limited to $100 or six months of fees paid, whichever is greater. The agreement states that certain jurisdictions, including New Jersey, may not permit these limitations, in which case users in those jurisdictions may have additional rights.
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