Version history

Perplexity AI removed its phone contact number from the customer support section of its Terms of Service in an update detected on August 24, 2026. The revised contact information now lists only the company's physical address and email address, removing the previously available phone line (+1 (510) 270-0840). Users can no longer reach customer support by phone under the updated terms.

Perplexity AI restructured its Terms of Service with reformatted section numbering, reorganized navigation menus, and clarified specific provisions. The updated terms explicitly state that the Company reserves absolute discretion to remove, screen, edit, or delete any user content at any time without notice. The terms also now include detailed licensing provisions clarifying that while the Company does not claim ownership of user content, it obtains broad license rights to use that content for service operations.

Perplexity AI updated its Legal Hub messaging to highlight a recent Privacy Notice revision. The new language explicitly states that Perplexity does not sell personal data or share queries, prompts, or conversation content with advertisers. The update also notes expanded detail about cookies, first-party advertising measurement, and user privacy choices. This change clarifies data handling practices but does not modify the binding Terms of Service itself.

Perplexity AI's Terms of Service update on June 2, 2026 involved minor formatting and navigation adjustments to the Legal Hub section and footer links. The changes appear to be duplicate entries in the navigation menu and repeated footer content rather than substantive modifications to the terms themselves. No material changes to user rights, obligations, or service policies are evident from the detected modifications.

Perplexity AI corrected a capitalization error in their footer navigation on May 18, 2026, changing 'Linkedin' to 'LinkedIn'. This is a formatting correction to the company's social media link in the Terms of Service footer and has no operational impact on the substantive terms users operate under.