Any legal disputes that are not handled by arbitration will be decided under Delaware law and in Delaware courts, regardless of where you live.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Delaware choice-of-law provisions may affect which consumer protections are available to users, particularly in states with stronger consumer protection statutes than Delaware, and may require users to litigate in a distant state.
Interpretive note: Enforceability of the Delaware choice-of-law provision against consumers in states with strong public policy interests in local consumer protection law varies by jurisdiction and court.
The removal of explicit governing law and jurisdiction provisions (while arbitration is mandated) reduces clarity about which state's law applies and may leave the law selection to arbitration rules or other default mechanisms.
View full change record →Users outside Delaware who manage to bring a court claim despite the arbitration clause must do so in Delaware courts under Delaware law, which may be inconvenient and may limit access to stronger consumer protections available in their home state.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"These Terms will be governed by the laws of the State of Delaware without regard to its conflict of laws provisions. Subject to the arbitration clause above, you and Perplexity agree to submit to personal jurisdiction in the state and federal courts located in the State of Delaware for the purpose of litigating all such claims or disputes.Excerpt from Perplexity AI's Terms of Service
(1) REGULATORY LANDSCAPE: Choice-of-law provisions selecting Delaware law may be evaluated for enforceability under the laws of the user's home jurisdiction, particularly in states like California whose consumer protection laws contain provisions that limit the …
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Delaware choice-of-law provisions may affect which consumer protections are available to users, particularly in states with stronger consumer protection statutes than Delaware, and may require users to litigate in a distant state.
Users outside Delaware who manage to bring a court claim despite the arbitration clause must do so in Delaware courts under Delaware law, which may be inconvenient and may limit access to stronger consumer protections available in their home state.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.