Provision record
Perplexity AI · Perplexity AI Terms of Service · View original document ↗

Company Not Obligated to Delete Your Content on Termination

Medium severity Explicitdocumentlanguage Common · 275 of 352 platforms
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1629 other provisions on other platforms.

How other platforms handle this

HubSpot Medium

Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you may disclose in this way.

Mixpanel Medium

Customer Content is hosted in Mixpanel's data center in the United States or the European Economic Area, as elected by Customer, or, if purchased by Customer, in India.

Meta Medium

We retain Commercial Content as necessary to provide our services to users, for internal record keeping, and for product improvement and safety purposes.

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▸ View Original Clause Language DOCUMENT RECORD
"
In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. the Company shall not be responsible for the failure to delete or deletion of Your Content.

Excerpt from Perplexity AI's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Perplexity AI Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-024025
Document ID
CA-D-00097
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9921e0f99f05cd64f3f85a6a26d9a37e88e12aed94b338db72b7dc58e524fa1
Analysis generated
May 21, 2026 02:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Terms of Service
Record ID: CA-P-024025
Captured: 2026-05-21 02:31:00 UTC
SHA-256: c9921e0f99f05cd6…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-terms-of-service/provision/CA-P-024025/company-not-obligated-to-delete-your-content-on-termination/
Accessed: July 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Perplexity AI's Company Not Obligated to Delete Your Content on Termination clause do?

The clause states: “In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. the Company shall not be responsible for the failure to delete or deletion of Your Content.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.