PayPal · PayPal User Agreement

SAML SSO Multi-Factor Authentication Compliance Attestation

High severity
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What it is

If you use single sign-on (SAML SSO) to access PayPal, you are legally attesting that your organization meets federal and state cybersecurity requirements for multi-factor authentication — and you must provide proof if PayPal asks.

Change history

added Apr 18, 2026

This new provision shifts compliance burden to users for specific security standards (NY DFS Part 500 and federal safeguarding regulations) and requires users to attest and provide proof of MFA compliance.

View full change record →

Consumer impact (what this means for users)

Business account holders using SAML SSO are making a binding legal attestation that they comply with NY DFS Part 500 and the FTC Safeguards Rule (16 CFR Part 314) — if this attestation is false, they face both contractual liability to PayPal and regulatory exposure to state and federal authorities. Organizations should audit their MFA implementation against both standards before enabling SAML SSO.

Cross-platform context

See how other platforms handle SAML SSO Multi-Factor Authentication Compliance Attestation and similar clauses.

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Why it matters (compliance & risk perspective)

This clause shifts significant compliance responsibility onto business users by requiring them to self-certify MFA regulatory compliance, creating legal and contractual risk if their SSO implementation does not actually meet the cited standards.

View original clause language
If you, or any other person associated with your account, use SAML SSO (Security Assertion Markup Language Single Sign-On) to allow access to your accounts with PayPal, you attest that you are compliant with applicable state and Federal Multi-Factor Authentication ('MFA') regulations (e.g., NY DFS Part 500 and 16 CFR Part 314: Standards For Safeguarding Customer Information). You will provide information to demonstrate compliance with this requirement as reasonably requested by PayPal.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates the FTC Safeguards Rule (16 CFR Part 314, updated 2023) requiring MFA for access to customer information systems, enforced by the FTC. NY DFS Part 500 (23 NYCRR 500) requires MFA for all remote access and privileged accounts, enforced by the New York Department of Financial Services (NY DFS) with civil monetary penalties. NIST SP 800-63B provides technical standards for authentication assurance levels referenced by both regulations. (2)

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Applicable agencies

  • FTC
    The FTC enforces the Safeguards Rule (16 CFR Part 314) requiring MFA for financial institution information systems, directly cited in this provision.
    File a complaint →
  • State AG
    NY DFS Part 500 is enforced by the New York Department of Financial Services; other state regulators may have jurisdiction over MFA compliance failures affecting their licensed entities.
    File a complaint →

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 27, 2026
Record ID
CA-P-003277
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
SHA-256
272be32ad840cc4b421beb9c5dd9d378a2fd1f23c24ebe4d0ca1310215ea5b10
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: PayPal | Document: PayPal User Agreement | Record: CA-P-003277
Captured: 2026-04-18 08:41:49 UTC | SHA-256: 272be32ad840cc4b…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/saml-sso-multi-factor-authentication-compliance-attestation/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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