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If you have a dispute with Paramount+, you must resolve it through private arbitration rather than suing in court, except for certain intellectual property claims.
This analysis describes what Paramount+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Arbitration is a private process that typically favors companies over individual consumers, and it removes your ability to have a judge or jury decide your case in a public courtroom.
The updated terms now require all disputes with Paramount+ to be resolved through binding arbitration rather than court proceedings, and prohibit participation in class action lawsuits. This means individual users cannot join group litigation against the company and must pursue disputes through a private arbitration process, which may be more costly and less transparent than court proceedings. If you disagree with these terms, you should review the full arbitration section before continuing to use the service.
View change record →This high-severity provision eliminates users' right to pursue disputes in court and mandates private arbitration, significantly restricting legal remedies available to consumers.
View full change record →This clause means that if Paramount+ overcharges you, cancels your account incorrectly, or violates your rights, you generally cannot take the company to court and must instead go through a private arbitration process where outcomes are typically final and not easily appealed.
How other platforms handle this
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...
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"YOU AND PARAMOUNT AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICE (COLLECTIVELY, 'DISPUTES') WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAINS THE RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN A COURT OF COMPETENT JURISDICTION TO PREVENT THE ACTUAL OR THREATENED INFRINGEMENT, MISAPPROPRIATION OR VIOLATION OF A PARTY'S COPYRIGHTS, TRADEMARKS, TRADE SECRETS, PATENTS, OR OTHER INTELLECTUAL PROPERTY RIGHTS.Excerpt from Paramount+'s Terms of Use
REGULATORY LANDSCAPE: The FTC has increasingly scrutinized mandatory pre-dispute arbitration clauses in consumer contracts under its unfair or deceptive acts or practices authority. The Consumer Financial Protection Bureau has separately addressed arbitration in financial services contexts. State attorneys general, particularly in California, have challenged class action waivers embedded in arbitration clauses under state consumer protection statutes; while many such waivers have been upheld under the Federal Arbitration Act, the legal landscape continues to evolve and applicable law or regulatory guidance may limit how these terms apply in practice. GOVERNANCE EXPOSURE: High. The clause covers all disputes arising from or relating to the Terms of Use or the service, which is a broad scope. The carve-out for intellectual property injunctions is standard, but the overall breadth of claims subject to arbitration creates significant exposure in terms of limiting class-based consumer challenges to billing practices, data handling, or service disruptions. JURISDICTION FLAGS: California presents heightened exposure, as California courts have at times found class action waivers unconscionable in consumer contracts, though federal preemption under the Federal Arbitration Act has often overridden state-level challenges. EU/EEA users may have additional statutory rights that override mandatory arbitration under local consumer protection law. Illinois and New York also present above-average scrutiny environments for consumer arbitration clauses. CONTRACT AND VENDOR IMPLICATIONS: Organizations licensing Paramount+ for employee or customer use should assess whether the arbitration clause binds institutional accounts or only individual consumer accounts. The clause as written does not clearly distinguish between consumer and business subscribers, which may create ambiguity in B2B contexts. Indemnification provisions elsewhere in the agreement interact with this clause in ways that procurement teams should evaluate. COMPLIANCE CONSIDERATIONS: Compliance teams should confirm whether the 30-day written opt-out process is prominently disclosed at account creation and whether the opt-out mechanism meets regulatory expectations for meaningful consumer consent. Any update to the arbitration clause should trigger a fresh 30-day opt-out window disclosure, and legal teams should verify that this process is operationally implemented.
Regulatory citations, enforcement risk, and due diligence action items.
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
Arbitration is a private process that typically favors companies over individual consumers, and it removes your ability to have a judge or jury decide your case in a public courtroom.
This clause means that if Paramount+ overcharges you, cancels your account incorrectly, or violates your rights, you generally cannot take the company to court and must instead go through a private arbitration process where outcomes are typically final and not easily appealed.
ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Paramount+.