This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision extends the indemnification obligation to cover claims arising from use of the user's account by any third party, not only the user themselves. The provision covers attorneys' fees and includes violations of any law or regulation, which is a broad formulation applicable to the full scope of a user's activities on the platform.
Interpretive note: The enforceability of broad consumer indemnification clauses, particularly those covering third-party account use, may be limited by applicable state consumer protection law or EU consumer rights frameworks.
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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Compare across platforms →"You agree to indemnify, hold harmless, and defend ŌURA, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, licensors, successors, and assigns, from and against any action, cause, claim, damage, debt, demand, or liability, including reasonable costs and attorneys' fees, asserted by any person, arising out of or relating to (i) your use of the Services, including but not limited to anyone using your account or Credentials; (ii) breach of this Agreement by you or anyone using your account or Credentials; (iii) any information used, stored, or transmitted in connection with your account or Credentials; (iv) breach of the rights of any third party, including but not limited to privacy, publicity, intellectual property, or other proprietary rights by you or anyone using your account or Credentials; or (v) violation of any law, regulation, or other legal requirement.Excerpt from Oura's Terms of Service
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This provision extends the indemnification obligation to cover claims arising from use of the user's account by any third party, not only the user themselves. The provision covers attorneys' fees and includes violations of any law or regulation, which is a broad formulation applicable to the full scope of a user's activities on the platform.
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