Subscriptions automatically renew at the beginning of each billing period and users are charged the then-current subscription fee; cancellation takes effect at the end of the current term and does not generate a prorated refund for unused subscription time.
This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that subscription charges are assessed at the beginning of each term, cancellations do not yield prorated refunds, and the agreement's general refund policy is limited to legally required refunds. The agreement does provide 30-day advance notice of fee changes via email and a 14-day cooling-off period for non-US users who have not activated the service.
Under these terms, users who cancel their subscription mid-term retain access through the end of the paid period but do not receive a refund for the remaining unused time. The agreement states that Oura will provide at least 30 days' advance notice of fee changes via the account email address, and that continued use after notice constitutes acceptance of the new fee.
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Compare across platforms →"Your Subscription will auto-renew for additional Subscription Terms until your Subscription is cancelled by you, or suspended or terminated by ŌURA. Unless otherwise indicated by us, your designated payment method will be charged prior to, or at the beginning of, each Subscription Term for the Subscription fee plus any applicable taxes and other charges. Cancellation does not entitle you to the refund of any previously paid Fees and you will not receive a prorated refund for the remainder of the Subscription Term. Refunds will not be issued unless required by law.Excerpt from Oura's Terms of Service
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This provision establishes that subscription charges are assessed at the beginning of each term, cancellations do not yield prorated refunds, and the agreement's general refund policy is limited to legally required refunds. The agreement does provide 30-day advance notice of fee changes via email and a 14-day cooling-off period for non-US users who have not activated the service.
Under these terms, users who cancel their subscription mid-term retain access through the end of the paid period but do not receive a refund for the remaining unused time. The agreement states that Oura will provide at least 30 days' advance notice of fee changes via the account email address, and that continued use after notice constitutes acceptance of the …
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