Provision record
Oura · Oura Terms of Service · View original document ↗

$100 Aggregate Liability Cap

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Document Record

What it is

The agreement excludes all liability for direct, indirect, consequential, incidental, special, and punitive damages arising from use of the services, and where liability cannot be fully excluded, caps Oura's total financial exposure at $100 per claim.

This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a $100 ceiling on all financial claims against Oura that survive the broader damages exclusion, covering a health-monitoring wearable that collects physiological and biometric data. The provision acknowledges that some jurisdictions do not permit full exclusion of implied warranties or statutory rights, and includes a residual $100 cap for such situations.

Interpretive note: Enforceability of the $100 cap varies by jurisdiction; EU, UK, and certain US state laws may limit or void this cap for specific categories of harm including personal injury or data breach statutory damages.

Consumer impact (what this means for users)

Under this clause, the agreement limits Oura's maximum financial liability to $100 for any claim that cannot be fully excluded under applicable law, regardless of the nature or extent of harm alleged, including personal injury and data loss. The provision explicitly states that this limitation applies even where Oura has been warned of the possibility of such damages.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL ŌURA, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARTNERS, AND LICENSORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING THE OURA RESEARCH APP, OR ANY CONTENT ASSOCIATED WITH THE SERVICES, OR SUCH OTHER SITES OR ANY THIRD PARTY SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. TO THE EXTENT LIABILITY CANNOT BE EXCLUDED OR LIMITED AS SET FORTH ABOVE, IN NO EVENT SHALL ŌURA BE LIABLE FOR ANY CLAIM, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, IN EXCESS OF $100.

Excerpt from Oura's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Oura Terms of Service
Entity
Oura
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074411
Document ID
CA-D-00737
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
89bdeb0fedb63b685ed56c13827f585c583c1fe1dd92f888b70efeb1ac5c9c89
Analysis generated
July 12, 2026 16:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Oura
Document: Oura Terms of Service
Record ID: CA-P-074411
Captured: 2026-07-12 16:29:20 UTC
SHA-256: 89bdeb0fedb63b68…
URL: https://conductatlas.com/platform/oura/oura-terms-of-service/provision/CA-P-074411/100-aggregate-liability-cap/
Accessed: Sept. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Oura's $100 Aggregate Liability Cap clause do?

This provision establishes a $100 ceiling on all financial claims against Oura that survive the broader damages exclusion, covering a health-monitoring wearable that collects physiological and biometric data. The provision acknowledges that some jurisdictions do not permit full exclusion of implied warranties or statutory rights, and includes a residual $100 cap for such situations.

How does this clause affect you?

Under this clause, the agreement limits Oura's maximum financial liability to $100 for any claim that cannot be fully excluded under applicable law, regardless of the nature or extent of harm alleged, including personal injury and data loss. The provision explicitly states that this limitation applies even where Oura has been warned of the possibility of such damages.

Is ConductAtlas affiliated with Oura?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Oura.