This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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Written claims concerning copyright infringement must include the following information: A physical or electronic signature...A description of the copyrighted work...A description of where the allegedly infringing material is located...
If you believe that one of our users is...unlawfully infringing on your copyright...you may request removal of those materials by: (a) submitting written notification to our designated Agent...
as such disclosure may be required by the order or requirement of a court, administrative agency or other governmental body, subject to the Receiving Party providing to the Disclosing Party reasonable written notice...
"Any notices of claimed infringement should be sent to the Designated Agent of ŌURA at ip@ouraring.com, and must contain all of the following: (i) a signature...of the copyright owner...Excerpt from Oura's Terms of Service
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The clause states: “Any notices of claimed infringement should be sent to the Designated Agent of ŌURA at ip@ouraring.com, and must contain all of the following: (i) a signature...of the copyright owner...”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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