OpenAI · Privacy Policy (ROW)

Children's Age Restriction (13+)

High severity
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What it is

OpenAI's services are not allowed for children under 13, and the company will delete data from users under 13 if discovered — but there is no active age verification mechanism described.

Consumer impact (what this means for users)

Children under 13 are prohibited from using OpenAI services, but the policy relies on self-reporting rather than active verification, meaning minors' data may be collected before any remedial deletion occurs.

Cross-platform context

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Why it matters (compliance & risk perspective)

The absence of described active age verification means children under 13 may be using ChatGPT and having their conversations collected and potentially used for training, creating COPPA liability for OpenAI and risks for minors.

View original clause language
Our services are not directed to children under 13. If you are under 13, please do not use our services. If we learn that a child under 13 has provided us with personal data, we will take steps to delete such information.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: COPPA (15 U.S.C. §6501 et seq.; 16 C.F.R. Part 312) requires verifiable parental consent before collecting personal information from children under 13, enforced by the FTC. The FTC's 2013 COPPA Rule amendments expanded the definition of personal information to include persistent identifiers, geolocation, photos, and audio. State laws including California's Age-Appropriate Design Code (AB 2273) impose additional obligations for services likely to be accessed by minors under 18.

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Applicable agencies

  • FTC
    The FTC enforces COPPA (16 C.F.R. Part 312) governing collection of personal data from children under 13 without verifiable parental consent.
    File a complaint →

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 27, 2026
Record ID
CA-P-003133
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-003133
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/childrens-age-restriction-13/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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