The agreement requires users and OpenAI to resolve all disputes through final and binding arbitration administered by NAM, covering claims regardless of when they arose. Users may opt out of arbitration by submitting a designated form within 30 days of account creation or within 30 days of any arbitration term update taking effect.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that disputes proceed through individual arbitration under NAM rules rather than through court litigation, with the Federal Arbitration Act governing enforcement. The 30-day opt-out window from account creation or from any arbitration update is the operative mechanism for users who wish to preserve court-based dispute resolution.
⚠ If no opt-out is submitted within 30 days of account creation or within 30 days of an arbitration term update, disputes with OpenAI will proceed through binding individual arbitration as stated in the terms
⚠ Users who do not opt out also waive the right to participate in class actions, consolidated proceedings, and jury trials as specified in the Class and Jury Trial Waivers clause
Cross-platform context
See how other platforms handle Mandatory Arbitration and similar clauses.
Compare across platforms →"MANDATORY ARBITRATION. You and OpenAI agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a "Dispute"), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by filling out this form.Excerpt from OpenAI's Terms of Use
(1) REGULATORY LANDSCAPE: The provision explicitly states that the Federal Arbitration Act governs interpretation and enforcement of the arbitration terms.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This provision establishes that disputes proceed through individual arbitration under NAM rules rather than through court litigation, with the Federal Arbitration Act governing enforcement. The 30-day opt-out window from account creation or from any arbitration update is the operative mechanism for users who wish to preserve court-based dispute resolution.
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