OpenAI · OpenAI Terms of Use · View original document ↗

Data Deletion and Account Closure

High severity Unique · 0 of 325 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause specifies the operational mechanism for account wind-down and data retention obligations post-termination. It defines the scope of data subject to deletion and the timeframe within which deletion occurs, which affects both user data persistence and OpenAI's ongoing storage obligations.

Consumer impact (what this means for users)

Upon account closure, users' stored data and account content become subject to deletion according to the schedule and scope defined in the provision. Users who wish to preserve account data must export or back up that data prior to initiating account closure, as the terms authorize deletion of account records following termination.

How other platforms handle this

WhatsApp Medium

We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...

Roblox Medium

You may request deletion of your account at any time. When you request account deletion, we will delete or anonymize your personal information unless we are required to retain it by law, or unless we need to retain it for legitimate business purposes such as resolving disputes, enforcing our agreeme...

State Farm Medium

Some operating system developers, such as Apple, allow mobile application users to request deletion of accounts created within an application. If you request deletion of your account, State Farm may still retain your information for legal, auditing, regulatory and business purposes. Retention period...

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Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
OpenAI Terms of Use
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-000081
Document ID
CA-D-00009
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ae7df627f8ff0f0434212dde1986e4d1bfced272b18d29c3cea01e80cf3dbb0
Analysis generated
March 10, 2026 03:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Terms of Use
Record ID: CA-P-000081
Captured: 2026-03-10 03:23:22 UTC
SHA-256: 6ae7df627f8ff0f0…
URL: https://conductatlas.com/platform/openai/openai-terms-of-use/data-deletion-and-account-closure/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Data Deletion and Account Closure clause do?

The clause specifies the operational mechanism for account wind-down and data retention obligations post-termination. It defines the scope of data subject to deletion and the timeframe within which deletion occurs, which affects both user data persistence and OpenAI's ongoing storage obligations.

How does this clause affect you?

Upon account closure, users' stored data and account content become subject to deletion according to the schedule and scope defined in the provision. Users who wish to preserve account data must export or back up that data prior to initiating account closure, as the terms authorize deletion of account records following termination.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.