Provision record
OpenAI · OpenAI Safety Overview · View original document ↗

Real-world feedback used to improve safety

Low severity Common · 273 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Grubhub Medium

We use this information to: (i) fulfill your requests and process payments...and (ii) detect or prevent fraud, abuse, or other harmful activities.

DoorDash Medium

if you have uploaded or synched your contacts, based upon where your contacts have ordered (however, we will not provide you with information on where a specific contact(s) ordered or what a specific contact(s) ordered)

Shopify Medium

This information helps us to provide and improve Shop, to personalize your experience using our apps and services, and to determine if you are eligible for specific offers or payment methods.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use real-world feedback to help make our AI safer and more helpful.

Excerpt from OpenAI's Safety Overview

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
UK GDPR
United Kingdom

Provision details

Document information
Document
OpenAI Safety Overview
Entity
OpenAI
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-006416, captured Sept. 5, 2026
Record ID
CA-P-064258
Document ID
CA-D-000822
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006416)
2d7860cb60b58972d1008a841cc04a1b6f269a1cfd9b7ff9071b08686c9d4ca3
Analysis generated
July 9, 2026 04:12 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006416, captured Sept. 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Safety Overview
Record ID: CA-P-064258
Version: CA-V-006416
Captured: 2026-09-05 00:04:46 UTC
SHA-256: 2d7860cb60b58972…
URL: https://conductatlas.com/platform/openai/openai-safety-overview/provision/CA-P-064258/real-world-feedback-used-to-improve-safety/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does OpenAI's Real-world feedback used to improve safety clause do?

The clause states: “We use real-world feedback to help make our AI safer and more helpful.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.