OpenAI · OpenAI Privacy Policy

Human Review of Conversations

High severity
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What it is

Your conversations may be reviewed by our AI trainers to improve our systems. We take steps to protect your privacy during this process, including using technical means to obscure personal information where possible.

Why it matters

Many users assume AI conversations are confidential, but human reviewers can access chat content — this is especially significant if you share health, financial, or personal information.

Consumer impact

OpenAI collects your chat inputs and outputs, usage data, device identifiers, and location information when you use ChatGPT or other OpenAI services, and may use this data to train its AI models. Human employees may also review your conversations for safety and quality purposes, meaning your chats are not entirely private. You can opt out of having your data used for AI model training by submitting a request at privacy.openai.com/data-controls.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request through OpenAI's Privacy Portal to request deletion of conversation history that may have been reviewed.

Applicable agencies

  • FTC
    The FTC has authority over deceptive practices under Section 5, including insufficient disclosure of human review of private user communications.
    File a complaint →

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002003
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
SHA-256
90ad72975ac0d9d86d724561a29d464c061ec09345abf2fde0eccd43d6205bcf
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-002003
Captured: 2026-03-06 20:23:45 UTC | SHA-256: 90ad72975ac0d9d8…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/human-review-of-conversations/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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