This means private, sensitive, or personal information you share with ChatGPT could be reviewed and used to shape future AI behavior, raising significant privacy concerns.
Consumer impact
OpenAI collects a wide range of personal data including your conversation content, uploaded files, device information, and usage patterns, which may be used to train AI models. Third-party service providers and affiliates may receive your data, and cross-border transfers occur for international users. You can opt out of having your conversations used for model training by going to Settings > Data Controls in your ChatGPT account.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Opt Out of Arbitration
Log into ChatGPT, navigate to Settings, select Data Controls, and toggle off 'Improve the model for everyone' to stop your conversations from being used for training.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation