Children's Minimum Age Restriction

What it is

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our services. If you believe we have collected information from a child under 13, please contact us at privacy@openai.com.

Why it matters

Minors using ChatGPT below the age threshold may have their data collected without COPPA-compliant parental consent, creating legal risk for OpenAI and privacy risk for children.

Consumer impact

OpenAI collects your chat inputs and outputs, usage data, device identifiers, and location information when you use ChatGPT or other OpenAI services, and may use this data to train its AI models. Human employees may also review your conversations for safety and quality purposes, meaning your chats are not entirely private. You can opt out of having your data used for AI model training by submitting a request at privacy.openai.com/data-controls.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Delete Your Data

If you believe a child under 13 has used OpenAI services, email privacy@openai.com identifying the account and requesting deletion of all associated data.

Applicable agencies

FTC

The FTC is the primary enforcement authority for COPPA (16 CFR Part 312) violations involving collection of personal data from children under 13.
File a complaint →

Provision details

Document information

Document

OpenAI Privacy Policy

Entity

OpenAI

Document last updated

March 24, 2026

Tracking information

First tracked

March 6, 2026

Last verified

April 4, 2026

Record ID

CA-P-002005

Document ID

CA-D-00010

Evidence Provenance

Source URL

https://openai.com/policies/privacy-policy

Wayback Machine

View archived versions →

SHA-256

90ad72975ac0d9d86d724561a29d464c061ec09345abf2fde0eccd43d6205bcf

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-002005
Captured: 2026-03-06 20:23:45 UTC | SHA-256: 90ad72975ac0d9d8…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/childrens-minimum-age-restriction/
Accessed: April 4, 2026

Classification

Severity

High