OneLogin · OneLogin Terms of Service · View original document ↗

User Indemnification Obligation

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Document Record

What it is

This provision requires users to indemnify and hold harmless OneLogin and its affiliates, officers, and employees from any losses, damages, or legal costs arising from the user's use of the Service or violation of the Terms of Service.

This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes a broad user-side indemnification obligation that includes attorneys' fees and any claims of any kind arising from use of the Service, which creates financial exposure for users in the event of third-party claims related to their account activity.

Consumer impact (what this means for users)

Under this clause, the agreement requires users to cover OneLogin's legal costs, damages, and losses arising from any claim related to their use of the Service or any breach of the Terms of Service, including claims brought by third parties.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to use the Service in compliance with all other applicable laws and to indemnify and hold OneLogin and its affiliates and their officers, employees, directors and agents harmless from any from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims and actions of any kind arising out of or relating to your use of the Service or your violation of these Terms of Service.

Excerpt from OneLogin's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Broad indemnification clauses in SaaS agreements are generally enforceable under California contract law. The clause does not include a corresponding indemnification obligation from OneLogin toward users, which is a common asymmetry in vendor-side SaaS terms. No specific regulatory framework directly governs indemnification scope in this context, though consumer protection statutes in certain jurisdictions may limit the enforceability of broad indemnification clauses against individual consumers. (2) GOVERNANCE EXPOSURE: Medium. The indemnification obligation covers claims of any kind arising from use of the Service, which could include third-party intellectual property claims, regulatory enforcement actions, or data breach litigation initiated by users' own customers or employees if connected to the user's operation of the Service. (3) JURISDICTION FLAGS: Organizations in the EU should assess whether indemnification clauses of this breadth are enforceable under applicable local law, as certain EU jurisdictions impose limits on contractual liability shifting in standard business terms. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should assess whether this indemnification clause is consistent with their organization's standard vendor agreement requirements. The clause does not carve out gross negligence or willful misconduct by OneLogin from the indemnification scope, which may warrant negotiation. (5) COMPLIANCE CONSIDERATIONS: Legal teams should document the indemnification obligation and assess whether it creates exposure under the organization's existing insurance policies, particularly cyber liability coverage, in scenarios where a user account breach or misuse triggers third-party claims.

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Provision details

Document information
Document
OneLogin Terms of Service
Entity
OneLogin
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074362
Document ID
CA-D-00693
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7fec8f5039b9547d3ee03e85420719b8d7abdb572670a9cc49c418788ea277cf
Analysis generated
July 12, 2026 15:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OneLogin
Document: OneLogin Terms of Service
Record ID: CA-P-074362
Captured: 2026-07-12 15:54:33 UTC
SHA-256: 7fec8f5039b9547d…
URL: https://conductatlas.com/platform/onelogin/onelogin-terms-of-service/provision/CA-P-074362/user-indemnification-obligation/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OneLogin's User Indemnification Obligation clause do?

This clause establishes a broad user-side indemnification obligation that includes attorneys' fees and any claims of any kind arising from use of the Service, which creates financial exposure for users in the event of third-party claims related to their account activity.

How does this clause affect you?

Under this clause, the agreement requires users to cover OneLogin's legal costs, damages, and losses arising from any claim related to their use of the Service or any breach of the Terms of Service, including claims brought by third parties.

Is ConductAtlas affiliated with OneLogin?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OneLogin.