Okta's mobile alerts program requires users to affirmatively opt in and, upon doing so, the agreement states users consent to receive text messages via an automatic telephone dialing system; standard message and data rates may apply, and users may opt out by texting STOP to 65820.
This analysis describes what Okta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes TCPA-relevant consent for automated text messaging, discloses that message and data rates may apply, and specifies that consent is not a condition of purchase, which aligns with TCPA requirements prohibiting mandatory consent as a purchase condition. Users must be at least 13 years old to subscribe.
By opting into Okta Alerts, users consent to receive automated text messages from Okta; standard carrier message and data rates may apply, and the agreement provides an opt-out mechanism by texting STOP to 65820 or calling (800) 219-0964.
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Compare across platforms →"OKTA ALERTS Subscribe to receive trust notifications from Okta regarding outages and incidents. Subscription is available for current Okta customers when they log in via https://status.okta.com/ . Message frequency varies. Message and data rates may apply. By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.Excerpt from Okta's Terms of Service
(1) REGULATORY LANDSCAPE: This provision directly engages the Telephone Consumer Protection Act (TCPA), enforced by the FCC, which governs the use of automatic telephone dialing systems for text messaging and requires prior express written consent.
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This provision establishes TCPA-relevant consent for automated text messaging, discloses that message and data rates may apply, and specifies that consent is not a condition of purchase, which aligns with TCPA requirements prohibiting mandatory consent as a purchase condition. Users must be at least 13 years old to subscribe.
By opting into Okta Alerts, users consent to receive automated text messages from Okta; standard carrier message and data rates may apply, and the agreement provides an opt-out mechanism by texting STOP to 65820 or calling (800) 219-0964.
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