This analysis describes what Okta's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Unless you choose to delete your account(s), you cannot unsubscribe from certain communications that are required as part of your use of our services (e.g., communications about changes to this Policy.)
Send bulk emails, meaning emails directed to a number of individuals with the same content, through Transactional (formerly known as Mandrill).
We do not read your outgoing or incoming email, file attachments, video mail, private chat, or instant messages.
"You cannot unsubscribe from non-promotional and transactional communications.Excerpt from Okta's Privacy Policy
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Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “You cannot unsubscribe from non-promotional and transactional communications.”
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
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