Netflix · Netflix Privacy Statement

Voice Input Collection

High severity
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What it is

We collect information about your interaction with the Netflix service (including playback events, such as play, pause, etc.); choices made when engaging with interactive titles, your Netflix game activity (such as gameplay, game use and interaction information, and progress or saved game information); Netflix viewing and gaming history; search queries on the Netflix service; voice inputs (including transcripts and recordings) when using voice-related features; and other information about your use and interaction with the Netflix service (such as app clicks, text input, page views, time and duration of access, and camera/photo access for QR-code functionality and Netflix games features).

Why it matters

Voice recordings may constitute biometric or sensitive data under several US state laws and could be shared with service providers, creating exposure under wiretapping and biometric privacy statutes that carry significant statutory damages.

Consumer impact

Netflix collects a wide range of personal data including your full viewing history, voice inputs and transcripts, device identifiers across your home network, and behavioral advertising profiles built from your activity on third-party websites and apps outside of Netflix. Netflix shares this data with external Advertising Companies and service providers, and makes inferences about your household's preferences — meaning data collected about one person on your network may influence how others are profiled. You can opt out of behavioral advertising and the sale or sharing of your personal information by visiting your Netflix account settings or navigating to netflix.com/adchoices.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@netflix.com to request deletion of your voice recordings and transcripts. Identify your account email address and specify that you are requesting deletion of voice input data collected through Netflix voice features.

Applicable agencies

  • FTC
    The FTC has issued a policy statement on biometric information (2023) and has enforcement authority over unfair or deceptive collection of sensitive data including voice recordings.
    File a complaint →
  • State AG
    State Attorneys General in Illinois, California, Texas, and Washington have enforcement authority over biometric and voice data collection under BIPA, CCPA/CPRA, CUBI, and MHMDA respectively.
    File a complaint →

Provision details

Document information
Document
Netflix Privacy Statement
Entity
Netflix
Document last updated
March 24, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002702
Document ID
CA-D-00039
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ce870de529bc75e6806cade2505d73e2a7fdd058ecced65ee63e9d53d37458e1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Netflix | Document: Netflix Privacy Statement | Record: CA-P-002702
Captured: 2026-04-18 08:32:05 UTC | SHA-256: ce870de529bc75e6…
URL: https://conductatlas.com/platform/netflix/netflix-privacy-statement/voice-input-collection/
Accessed: April 22, 2026
Classification
Severity
High
Categories

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