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The collection of voice data creates an additional category of personal information processing beyond typical interaction logging, requiring users to understand that voice communications with the service are captured and retained as part of the service's data operations.
The updated privacy statement now explicitly discloses that Netflix collects voice inputs including transcripts and recordings when users interact with voice-related features, and that it makes inferences about user and household preferences for ad targeting purposes. The statement adds a new section titled 'Supplemental Privacy Disclosures for US Residents' that references a separate US State Privacy Notice containing 'Notice at Collection' details, alongside new subsections covering personal information collection, uses, disclosure for business purposes, data sales or sharing, retention, use of de-identified information, appeals rights, and financial incentive notices. The change brings the privacy statement into alignment with state privacy laws like CCPA and similar frameworks. You can access the US State Privacy Notice by clicking the provided link, visiting netflix.com/privacy#states, or scrolling to the new US residents section.
View change record →The updated Privacy Statement explicitly discloses that Netflix collects voice inputs, including transcripts and recordings, when you use voice-related features on the service. The policy also expands the types of advertising-related data collected to include inferences about ad preferences at the household level and information gathered from advertiser websites and apps. These additions represent more detailed disclosure of existing or expanded data collection practices rather than entirely new service functionality. You can manage advertising preferences through Netflix's advertising choices settings, though the updated policy does not specify opt-out mechanisms for voice data collection or advertiser-website data gathering.
View change record →The updated privacy statement reorganizes and consolidates disclosures rather than expanding data collection practices. However, the statement removes explicit reference to the US State Privacy Notice from the main body, requiring users to navigate to supplemental sections to access state-specific privacy rights and disclosures. The revised language also removes the prior statement that Netflix makes inferences about household ad preferences, and removes mention of voice inputs and transcripts from the usage information description, narrowing the scope of explicitly disclosed data collection practices. You can access US state privacy notices by navigating to the 'Supplemental Privacy Disclosures for Certain Services' section or visiting netflix.com/privacy#states.
View change record →Users who employ voice features on Netflix authorize the service to collect, process, and retain voice recordings and their transcripts as part of normal service operation and data collection practices outlined in the privacy statement.
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"We collect information about your interaction with the Netflix service (including playback events, such as play, pause, etc.); choices made when engaging with interactive titles, your Netflix game activity (such as gameplay, game use and interaction information, and progress or saved game information); Netflix viewing and gaming history; search queries on the Netflix service; voice inputs (including transcripts and recordings) when using voice-related features; and other information about your use and interaction with the Netflix service (such as app clicks, text input, page views, time and duration of access, and camera/photo access for QR-code functionality and Netflix games features).— Excerpt from Netflix's Netflix Privacy Statement
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The collection of voice data creates an additional category of personal information processing beyond typical interaction logging, requiring users to understand that voice communications with the service are captured and retained as part of the service's data operations.
Users who employ voice features on Netflix authorize the service to collect, process, and retain voice recordings and their transcripts as part of normal service operation and data collection practices outlined in the privacy statement.
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