Provision record
Modal · Modal Terms of Service · View original document ↗

Customer Sole Responsibility for Customer Data and Indemnification of Modal

Medium confidence Unique · 0 of 343 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision establishes that Customer bears the full defense and indemnification burden for any third-party claims arising from Customer Data, including claims that Customer Data infringes third-party intellectual property rights or violates applicable law. Because Input and Output from AI Tools are classified as Customer Data, this obligation extends to AI-generated outputs that Customer uses.

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Interpretive note: The legal status of AI-generated Output under copyright law is unsettled in the US and EU, meaning the practical scope of Customer's IP indemnification obligation for Output may depend on future regulatory or judicial developments.

Cross-platform context

See how other platforms handle Customer Sole Responsibility for Customer Data and Indemnification of Modal and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend, indemnify, and hold Modal, its affiliates, suppliers and licensors harmless and each of their respective officers, directors, employees and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to any third party claim with respect to alleged infringement or misappropriation of third-party's intellectual property rights or violation of applicable law related to Customer Data.

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-007313, captured Oct. 2, 2026
Record ID
CA-P-074546
Document ID
CA-D-000653
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007313)
46c9ae7a96ee9d43e97e52620dc318f0d3c1a23dda3f43b4dc096f209c239899
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007313, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007545, captured Oct. 15, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-074546
Version: CA-V-007313
Captured: 2026-10-02 01:18:01 UTC
SHA-256: 46c9ae7a96ee9d43…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-074546/customer-sole-responsibility-for-customer-data-and-indemnification-of-modal/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Modal's Customer Sole Responsibility for Customer Data and Indemnification of Modal clause do?

This provision establishes that Customer bears the full defense and indemnification burden for any third-party claims arising from Customer Data, including claims that Customer Data infringes third-party intellectual property rights or violates applicable law. Because Input and Output from AI Tools are classified as Customer Data, this obligation extends to AI-generated outputs that Customer uses.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.