This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Customer cannot block a new subprocessor appointment without exiting the service entirely, and that email notification of subprocessor changes requires Customer to affirmatively self-enroll rather than being automatic. The GDPR Article 28(2) framework permits objection rights but does not prescribe the remedy; the termination-only remedy is the contractual implementation of that right.
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See how other platforms handle Subprocessor Objection Limited to Termination and similar clauses.
Compare across platforms →"At least 30 days prior to the addition or replacement of any subcontractor Modal will: (i) update its Subprocessor website at https://trust.modal.com/subprocessors, and (ii) if Customer has self-enrolled to receive email updates, notify Customer of any such intended changes, thereby giving Customer the opportunity to object. Customer's sole recourse if it objects to a Subprocessor will be to terminate its subscription to the Service.Excerpt from Modal's Terms of Service
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This provision establishes that Customer cannot block a new subprocessor appointment without exiting the service entirely, and that email notification of subprocessor changes requires Customer to affirmatively self-enroll rather than being automatic. The GDPR Article 28(2) framework permits objection rights but does not prescribe the remedy; the termination-only remedy is the contractual implementation of that right.
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