This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that any suggestions, comments, or other feedback submitted by Customer to Modal are subject to a broad, perpetual, and irrevocable license that cannot be withdrawn, and that Modal may sublicense and transfer this rights grant to third parties. The exclusion for Customer Data and Confidential Information contained in Feedback provides a carveout, but the boundary between Feedback and embedded Customer Data may require assessment in practice.
Interpretive note: The practical boundary between Feedback and embedded Customer Data or Confidential Information may require case-by-case assessment depending on how feedback is submitted and what it contains.
Cross-platform context
See how other platforms handle Perpetual Irrevocable Feedback License and similar clauses.
Compare across platforms →"Customer hereby grants to Modal a nonexclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid up license to use and exploit any Feedback for any purpose, excluding any Customer Data and other Customer Confidential information contained therein.Excerpt from Modal's Terms of Service
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This provision establishes that any suggestions, comments, or other feedback submitted by Customer to Modal are subject to a broad, perpetual, and irrevocable license that cannot be withdrawn, and that Modal may sublicense and transfer this rights grant to third parties. The exclusion for Customer Data and Confidential Information contained in Feedback provides a carveout, but the boundary between Feedback …
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