Provision record
Modal · Modal Terms of Service · View original document ↗

Processor Must Assist with Breach Remediation

Medium severity Explicit document language Unique · 0 of 352 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Baseten Medium

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

Egnyte Medium

If you have concerns regarding your personal information that we process on behalf of a business or trial customer, please direct your concerns to that customer.

Skillshare Medium

by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.

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▸ View Original Clause Language DOCUMENT RECORD
"
Processor shall co-operate with the Customer and take commercially reasonable steps as are directed by Customer to assist in the investigation, mitigation, and remediation of each such Personal Data Breach.

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072540
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072540
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072540/processor-must-assist-with-breach-remediation/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Modal's Processor Must Assist with Breach Remediation clause do?

The clause states: “Processor shall co-operate with the Customer and take commercially reasonable steps as are directed by Customer to assist in the investigation, mitigation, and remediation of each such Personal Data Breach.”

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.