This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If we are unable to provide you with any Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under applicable laws).
If you use an authorized agent to submit a request, we will not act on that request unless we are able to authenticate, with commercially reasonable efforts, both your identity and the authorized agent's authority to act on your behalf.
"ensure that it does not respond to that request except on the documented instructions of Customer or as required by Applicable Privacy Laws to which the Processor is subjectExcerpt from Modal's Terms of Service
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “ensure that it does not respond to that request except on the documented instructions of Customer or as required by Applicable Privacy Laws to which the Processor is subject”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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