Provision record
Modal · Modal Terms of Service · View original document ↗

Customer Responsible for Lawfulness of Instructions

High severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Microsoft Medium

We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Lyft Medium

We may infer certain information from your interactions with the Lyft Platform and other personal information available to us. For example, if you frequently ride to or from airports, we may infer you are a frequent traveler.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Personal Data and the means by which Customer acquired Customer Personal Data.

Excerpt from Modal's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072522
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072522
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072522/customer-responsible-for-lawfulness-of-instructions/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Modal's Customer Responsible for Lawfulness of Instructions clause do?

The clause states: “Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Personal Data and the means by which Customer acquired Customer Personal Data.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.