Modal · Modal Terms of Service · View original document ↗

Modal Prohibited from Training AI on Customer Data

High severity High confidence Explicitdocumentlanguage Common · 214 of 352 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The prohibition prevents Modal from using Customer Data to improve its own or third-party AI systems without explicit Customer authorisation, protecting the confidentiality and integrity of Customer Data.

Consumer impact (what this means for users)

Your data cannot be used to train AI models or ingested by large language models unless you have given Modal prior written consent.

How other platforms handle this

Hims & Hers Medium

we may use de-identified information for the purpose of training our AI models and AI-supported services.

GitHub Medium

We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.

Google Cloud Medium

To achieve these processing purposes, we use algorithms to recognize patterns in Service Data, manual review of Service Data (such as when you interact directly with our billing or support teams)...

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▸ View Original Clause Language DOCUMENT RECORD
"
Modal will not, except with Customer's prior written consent: (i) train any AI model using Customer Data, or (ii) export Customer Data into, or cause Customer Data to be ingested by, large language models.

— Excerpt from Modal's Modal Terms of Service

Applicable regulations

GDPR
European Union

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072493
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072493
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072493/modal-prohibited-from-training-ai-on-customer-data/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Modal's Modal Prohibited from Training AI on Customer Data clause do?

The prohibition prevents Modal from using Customer Data to improve its own or third-party AI systems without explicit Customer authorisation, protecting the confidentiality and integrity of Customer Data.

How does this clause affect you?

Your data cannot be used to train AI models or ingested by large language models unless you have given Modal prior written consent.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 214 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.