Provision record
Modal · Modal Terms of Service · View original document ↗

Modal Prohibited from Training AI on Customer Data

High confidence Common · 210 of 343 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The prohibition prevents Modal from using Customer Data to improve its own or third-party AI systems without explicit Customer authorisation, protecting the confidentiality and integrity of Customer Data.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your data cannot be used to train AI models or ingested by large language models unless you have given Modal prior written consent.

How other platforms handle this

Mistral AI

...and (b) provide any reasonable information that is relevant to systemic risks assessment and mitigation to Mistral AI to allow Mistral AI to comply with its own obligations under the Applicable AI Laws.

OpenAI

Human values

Klaviyo

As between Customer and Klaviyo, and to the extent permitted by law, Customer (a) retains ownership of its Inputs and (b) owns all Outputs generated for its account. Klaviyo hereby assigns to Customer any rights it may have in such Outputs.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Modal will not, except with Customer's prior written consent: (i) train any AI model using Customer Data, or (ii) export Customer Data into, or cause Customer Data to be ingested by, large language models.

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-007313, captured Oct. 2, 2026
Record ID
CA-P-072493
Document ID
CA-D-000653
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007313)
46c9ae7a96ee9d43e97e52620dc318f0d3c1a23dda3f43b4dc096f209c239899
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007313, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007545, captured Oct. 15, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072493
Version: CA-V-007313
Captured: 2026-10-02 01:18:01 UTC
SHA-256: 46c9ae7a96ee9d43…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072493/modal-prohibited-from-training-ai-on-customer-data/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Modal's Modal Prohibited from Training AI on Customer Data clause do?

The prohibition prevents Modal from using Customer Data to improve its own or third-party AI systems without explicit Customer authorisation, protecting the confidentiality and integrity of Customer Data.

How does this clause affect you?

Your data cannot be used to train AI models or ingested by large language models unless you have given Modal prior written consent.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.