Provision record
Modal · Modal Terms of Service · View original document ↗

Modal Right to Suspend Customer Access

Common · 269 of 343 platforms
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

DoorDash

If any subscription fee is not paid in a timely manner or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the Services or your DashPass subscription.

Marqeta

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

OpenAI

If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Modal may suspend Customer's access to or use of the Service if Modal determines such action is reasonably necessary to enforce its rights and Customer's obligations herein.

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-007313, captured Oct. 2, 2026
Record ID
CA-P-072457
Document ID
CA-D-000653
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007313)
46c9ae7a96ee9d43e97e52620dc318f0d3c1a23dda3f43b4dc096f209c239899
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007313, captured Oct. 2, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007545, captured Oct. 15, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072457
Version: CA-V-007313
Captured: 2026-10-02 01:18:01 UTC
SHA-256: 46c9ae7a96ee9d43…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072457/modal-right-to-suspend-customer-access/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Modal's Modal Right to Suspend Customer Access clause do?

The clause states: “Modal may suspend Customer's access to or use of the Service if Modal determines such action is reasonably necessary to enforce its rights and Customer's obligations herein.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 269 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.