This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"Customer may request an on-site audit of Processor's applicable controls related to the processing activities under this DPA when: (a) the information provided under the information provided by Processor is not sufficient to demonstrate compliance...Excerpt from Modal's Terms of Service
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “Customer may request an on-site audit of Processor's applicable controls related to the processing activities under this DPA when: (a) the information provided under the information provided by Processor is not sufficient to demonstrate compliance...”
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