Provision record
Modal · Modal Terms of Service · View original document ↗

48-Hour Personal Data Breach Notification Requirement

High severity High confidence Explicit document language Common · 273 of 352 platforms

Key Facts

Must Modal notify Customer without undue delay of a Personal Data Breach?
Modal (as Processor) must notify Customer without undue delay and within 48 hours of becoming aware of a Personal Data Breach affecting Customer Personal Data, providing sufficient information.
What must Modal provide in notifying Customer of a Personal Data Breach affecting Customer Personal Data?
Modal (as Processor) must notify Customer without undue delay and within 48 hours of becoming aware of a Personal Data Breach affecting Customer Personal Data, providing sufficient information.
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This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 48-hour deadline creates a strict, enforceable notification window that limits how long Modal can delay disclosure of a breach affecting Customer Personal Data.

Consumer impact (what this means for users)

If Modal becomes aware of a breach of your personal data, you are entitled to notification within 48 hours, accompanied by sufficient information about the breach.

How other platforms handle this

OpenSea Medium

In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify...

Baseten Medium

The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Glassdoor Medium

In certain situations, Glassdoor may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Processor shall notify Customer without undue delay and in any event within 48 hours after becoming aware of a Personal Data Breach affecting Customer Personal Data, providing Customer with sufficient information...

Excerpt from Modal's Terms of Service

Provision details

Document information
Document
Modal Terms of Service
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-072539
Document ID
CA-D-00653
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f9219da6a1104c63949083312fffeff667018578ffeda6aeafa21b9e7840ecd3
Analysis generated
July 12, 2026 17:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Terms of Service
Record ID: CA-P-072539
Captured: 2026-07-12 17:44:03 UTC
SHA-256: f9219da6a1104c63…
URL: https://conductatlas.com/platform/modal/modal-terms-of-service/provision/CA-P-072539/48-hour-personal-data-breach-notification-requirement/
Accessed: Aug. 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Modal's 48-Hour Personal Data Breach Notification Requirement clause do?

The 48-hour deadline creates a strict, enforceable notification window that limits how long Modal can delay disclosure of a breach affecting Customer Personal Data.

How does this clause affect you?

If Modal becomes aware of a breach of your personal data, you are entitled to notification within 48 hours, accompanied by sufficient information about the breach.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.