Modal · Modal Privacy Policy · View original document ↗

Third-Party Service Provider Data Access

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 352 platforms
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Document Record

What it is

The policy states that unspecified third-party companies and individuals engaged by Modal Labs for service facilitation, delivery, and analytics are granted access to users' personal information, subject to an obligation not to use or disclose it beyond their assigned tasks.

This analysis describes what Modal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision does not identify the third parties receiving personal data, does not describe the contractual mechanism through which the stated obligation is enforced, and does not specify which categories of personal data are shared with which categories of third parties. This structure may be insufficient to satisfy GDPR processor agreement requirements or CCPA disclosure obligations for categories of third parties to whom personal information is disclosed.

Interpretive note: The contractual mechanism enforcing the stated third-party obligation is not described, and the identity and number of third parties receiving personal data are not disclosed.

Consumer impact (what this means for users)

Under this clause, personal information collected by Modal Labs is accessible to unidentified third-party companies and individuals engaged for service-related purposes, with no enumeration of those third parties or the specific data categories shared with each.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Excerpt from Modal's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: GDPR requires that data controllers enter into written data processing agreements with processors, specifying processing purposes and obligations. The policy's reference to an obligation not to disclose or use data for other purposes does not confirm that such agreements exist or meet GDPR requirements. CCPA requires disclosure of categories of third parties to whom personal information is disclosed. The policy does not provide that disclosure. (2) GOVERNANCE EXPOSURE: High. The absence of named third parties, specific data categories shared, and disclosed contractual mechanisms creates material compliance exposure under GDPR and CCPA for organizations evaluating Modal Labs as a data processor or vendor. (3) JURISDICTION FLAGS: EU and EEA users have heightened exposure under GDPR's processor agreement and international transfer requirements. California residents are subject to CCPA's third-party disclosure category requirements. Any international transfer of personal data to third parties outside the EEA would require additional transfer mechanism documentation not referenced in this policy. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations using Modal Labs as a cloud computing vendor should request documentation of third-party data processor agreements, data transfer mechanisms, and the identity of subprocessors before transmitting personal data through the platform. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should request Modal Labs' data processing agreement, list of subprocessors, and confirmation of any international transfer mechanisms in place before treating this policy as sufficient for downstream regulatory compliance obligations.

Full institutional analysis

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Applicable agencies

  • FTC
    The FTC has authority over consumer data sharing practices and transparency obligations relevant to undisclosed third-party data recipients.
    File a complaint →

Provision details

Document information
Document
Modal Privacy Policy
Entity
Modal
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074550
Document ID
CA-D-00654
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c7af78f0b8ab494da63e4f634aa0d98bc22275059236b7b6ec58af13222e3ca4
Analysis generated
July 12, 2026 17:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Modal
Document: Modal Privacy Policy
Record ID: CA-P-074550
Captured: 2026-07-12 17:47:25 UTC
SHA-256: c7af78f0b8ab494d…
URL: https://conductatlas.com/platform/modal/modal-privacy-policy/provision/CA-P-074550/third-party-service-provider-data-access/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Modal's Third-Party Service Provider Data Access clause do?

The provision does not identify the third parties receiving personal data, does not describe the contractual mechanism through which the stated obligation is enforced, and does not specify which categories of personal data are shared with which categories of third parties. This structure may be insufficient to satisfy GDPR processor agreement requirements or CCPA disclosure obligations for categories of third …

How does this clause affect you?

Under this clause, personal information collected by Modal Labs is accessible to unidentified third-party companies and individuals engaged for service-related purposes, with no enumeration of those third parties or the specific data categories shared with each.

Is ConductAtlas affiliated with Modal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Modal.